FAQ's

When will my order be shipped?

Orders are processed within 3-5 business days and shipped within 1-2 business days after processing.

Do you offer free shipping?

Yes, we offer free shipping on all orders. However, shipping fees may apply for exchanges or certain promotional offers.

Do you ship internationally?

Currently, we only ship within Morocco. International shipping is not available at this time.

What is your return policy?

We only accept returns if there was a mistake with your order (size, type, or color). Exchanges are allowed for size issues within 7 days, with a fee of 60 MAD per article.

How do I request an exchange?

Contact us within 3 days of receiving your order, and we’ll guide you through the exchange process.

What materials are used in your clothing?

We use high-quality, premium fabrics designed for comfort, durability, and style.

How do I know my size?

We provide a detailed size guide for each item. Be sure to refer to the guide before placing your order.

What payment methods do you accept?

We accept all major Moroccan banks, CIH, ATTIJARI, CASHPLUS, WAFACASH...

How can I contact customer support?

You can reach us at 0 700 705 999 WhatsApp.